Has anyone ever developed a solution to auto add code tags into additional comments to avoid white spaces being removed after saving. We have customers complaining because of all the lines spaces being removed and we want to avoid our users having to...
Hi ServiceNow Community,Today, I'd like to share a unique use case of `onSubmit()` client scripts in ServiceNow. While `onSubmit() client scripts are commonly used to validate form data or prevent form submission under certain conditions, they can al...
Hi ,I have a requirement to create a catalog item with the following variables.in catalog item Monitor selection variable have 3 choices,The choice (34" Monitor) should be visible mentioned group , I need your help for this.can please help me to ach...
Hi Team,My requirement to show the kb article templates should be in alphabetic order in interceptor page in ServiceNow.Any suggestion how can i configure this functionality.
Hello team, I created a Catalog Item form that users can request to activate or deactivate a group, form is completed and the flow is also working fine. the variable type is Reference, like the image below: Depending of user selection (Re-Activate or...
Can someone provide some insight on what role I can use to grant a specific user the ability to edit individual locations without granting the admin role.Thanks,AJ
how to make hyper link in flow designer create catalog task field
I need to create a custom calendar within ServiceNow that will show all Changes that are active or due to commence for next four weeks commencing on Monday of the current week.At present I can only see the ability to display a calenday showing the cu...
I came back to work today and noticed an odd thing with my Dashboards. Several of my cloned reports that were given new names all showed as the original duplicate name on the dashboard. Has anyone else seen this (see attached)? Each report has differ...
I need to hide no longer required records in approvers in change request, I have set a default filter for that, But if I manually remove the default filter criteria for No Longer Required from the list this looks to apply permanently and the filter n...
i have orchestrion workflow - it will add one user into one SSO AD group. now the requirement is add single user into multiple SSO groups. Please advise which is the best way and recommended way to do this
Hi, Created a knowledge article from an incident is resolved. (without plugin)https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/incident-management/task/create-knowledge-incident.html But we also want to copy attachme...
Hi,In ATF once After completing test if i check the Screenshots i can see the black screen. I am using the Vancouver version. Thanks
Hi AllOnce the user is submitted the catalog form the approvals history is appearing in servicenow portal Lets say for example i have 3 approvals ,out of 3 first approver is showing in approval history and next two approvers are not showing the appro...
Hello,I need some help with this weird interaction.Basically when i create a request on the incident form via "Create Request" button, it shows on the incident related list but it doesn't show on the Request related list. I think the configurations ...
