how to revert a form layout changes

Pravallika14 · ‎02-05-2022

Hello Team,

I have removed few fields from Default form Layout of the incident table.I wanted to revert the changes to previous but i could not due to security issues. Kindly help me on how can I get the default form Layout of the Incident form.

shloke04 · ‎02-05-2022

Hi,

Just login as a Administrator and sort on Z to A on Created column.

From your screenshot you just need to Right click on the second record I can see which is the latest OOB one and then select "Revert to this version"

This will help you to revert it back to an OOB version and should resolve your issue.

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

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Saurav11 · ‎02-05-2022

hello,

There is not problem with the way you are doing it.

Do you have the correct access to do the above action? Because when I tried on my PDI the method works?

Also have you just removed the fields from the form or deleted it?

Thanks.

Pravallika14 · ‎02-05-2022

Hi Saurav,

I have just removed

Saurav11 · ‎02-05-2022

Looks very weird you are getting this error.

Can you check if you get the same error when you try to revert some ither record in the sytem?

Thanks.

RaghavSh · ‎02-05-2022

1. check if you are in the correct scope, you might be trying in some other scope.

2. Elevate your role to security admin and try.

Raghav
MVP 2023