how to send an attachment from servicenow to third party application using multiform curl.
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08-23-2022 02:55 AM
Hi,
I am trying to sending an attachment from ServiceNow to third-party application when we create an incident.
I received the request body and api as well, but how could i configure in http method in rest message, could you please help me and please let me know if you required any information
Sample request:
curl -v -u user@company.com:test -F 'attachments[]=@/Users/user/Desktop/api2.png' -F 'priority=3' -X PUT 'https://domain.com/api/v2/tickets/32'
Thanks
Naga
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08-23-2022 02:58 AM
Hi Naga,
Refer to this links : https://community.servicenow.com/community?id=community_question&sys_id=ecde0f61dbdcdbc01dcaf3231f96...
Also,
Check this HI article
https://hi.service-now.com/kb_view.do?sysparm_article=KB0745010
or
IF wanna try via Attachment API then check this
https://docs.servicenow.com/integrate/inbound_rest/reference/r_SamplePOSTMultipart.html
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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08-23-2022 03:31 AM
Hi Sandeep,
I could see that multi form will support with integration hub, is there any other solution?
Thanks
Naga
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08-23-2022 03:01 AM
Hi,
the sample request you are sharing is from curl and will be used when somebody consumes API of ServiceNow from CURL
you need to use REST Message or SOAP Message depending on whether your 3rd party supports SOAP or REST
What did you start and where are you stuck?
There are numerous examples on community and other blogs with sample scripts.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-23-2022 03:12 AM
Hi Ankur,
Third-party will supports rest message and so we are using rest message. I have created the HTTP Method in the rest message for put to update ticket with an attachment but i unable to pass the HTTP query parameters in the content filed, could you please help me.
Thanks
Naga