how to send an email when manager is from those groups only
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09-15-2023 11:52 PM - edited 09-15-2023 11:53 PM
hi can anyone help me with the case that there is an order guide and from the user table there is a field field called status change which is a drop down, when ever status change is initiated i want to trigger an email to the hiring managers whoare only from a two groups .
i.e process specilaist group and service now dev group
managers from these two groups who ever selected in user record's manager needs to get email...
in notification in when to send i have checked inserted and updated, and status change changes to initiate but how can i select the condition that send email when managers are only form the above groups?
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09-16-2023 01:37 AM
if we give groups name then later if they change group name then it wont work, is it possible by sys id?