how to send an email when manager is from those groups only

raj765_32
Tera Contributor

hi can anyone help me with the case that there is an order guide and from the user table there is a field field called status change which is a  drop down, when ever status change is initiated i want to trigger an email to the hiring managers whoare only from a two groups .

i.e process specilaist group and service now dev group

managers from these two groups who ever selected in user record's manager needs to get email...

 

in notification in when to send i have checked inserted and updated, and status change changes to initiate  but how can i select the condition that send email when managers are only form the above groups?

10 REPLIES 10

if we give groups name then later if they change group name then it wont work, is it possible by sys id?