How to send custom (workflow) notification with variables in request item?

Wilton Wong
Tera Contributor

I am trying to create a workflow, The end user submits a form and depending on the value they choose in the form, the notification will send to a different group of recipients (see Workflow.jpg). The notification will also contain values of the variables in the request item filled in by the end user (see Form Variable.jpg & Workflow Notification.jpg).

I am able to separate the notification to different recipients, but the notification does not contain the values where I wrote "${vaiable_name}. Am I doing something wrong? Please help, thanks!

1 ACCEPTED SOLUTION

Michael Jones -
Giga Sage

${variable_name} works when accessing fields directly on current - think of ${} as being current. 

So, to access catalog variables (or record producer variables) in a notification you've made within a workflow, you would use ${variables.variable_name}

Hope this helps!

If this was helpful or correct, please be kind and click appropriately!

Michael Jones - Proud member of the CloudPires Team!

I hope this helps!
Michael D. Jones
Proud member of the GlideFast Consulting Team!

View solution in original post

1 REPLY 1

Michael Jones -
Giga Sage

${variable_name} works when accessing fields directly on current - think of ${} as being current. 

So, to access catalog variables (or record producer variables) in a notification you've made within a workflow, you would use ${variables.variable_name}

Hope this helps!

If this was helpful or correct, please be kind and click appropriately!

Michael Jones - Proud member of the CloudPires Team!

I hope this helps!
Michael D. Jones
Proud member of the GlideFast Consulting Team!