How to send Knowledge article expiry notification to Author?

[Deepika61]

Hi All,

Actually i want send a email notification to Author  that Whenever a knowledge article reaches 60, 30 or 14 days before expiry date?

please help me to achieve to this

Thanks

Deepika

[Zach Koch]

You would need a flow with a scheduled trigger to run each day 

That will look up records with a similar condition as to here, making sure the Valid to relative is one day before and after the desired date to target the day between

Then set up an if condition, if records are found, loop through them and trigger an action to send out the notification for each record

you will need an action that you pass the desired info for Parm 1 and Parm 2, and then call the event that will trigger your notification

[Deepika61]

@Zach Koch 

Thanks for the response

Basically what would be the condition in the if logic?

Thanks

Deepika

[Deepika61]

Hi All,

Can you please help me to achieve this through schedule job ?

Thanks Deepika