How to set default value for a reference field on Catalog form
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06-06-2022 08:13 PM
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06-06-2022 08:53 PM
try giving quotes "sys_id"
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06-06-2022 08:54 PM
Hi,
Can you share screenshot by applying the filter condition on that table and show if there is a record matching that sysId
Also check any query Business rule on u_account table is restricting the record
Regards
Ankur
Ankur
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06-06-2022 09:04 PM
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06-06-2022 09:06 PM
Hi,
any query business rule?
any table level READ ACL is blocking
Happening with admins or non-admins?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-06-2022 09:09 PM
Hi Ankur,
both the cases.
i didn't found any query business rules. i found 1 read ACL. but in read ACL the role is snc_internal. it means it's need to visible for all users.