How to setup maintenance windows and schedules

dbullough
Kilo Contributor

We have Eureka and there are two maintenances: Administration Maintenance Window and Change Maintenance Schedule - they look like the same format.   We have several CI's (equipment, servers, applications) that we would like to associated to an allowable maintenance "?" that would trigger the conflict checker when creating a change request.   I've looked through the knowledgebase and cant seem to find a step by step document on how to properly setup maintenance windows / schedules for our Eureka platform.   Can someone send me a link?

4 REPLIES 4

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Dee,



This are the links that I got it. Meanwhile I will search for other knowledge base and update in case I found it.


Maintenance Schedules Support - ServiceNow Wiki


Maintenance Schedules Support - ServiceNow Wiki


Change Management Collision Detector - ServiceNow Wiki    


The first two links are identical and we have read them already.   Still trying to figure out the difference between mtnce schedule vs windows.   Why not use maintenance windows and associate it to the CI with the condition?


Matt Franki
Tera Contributor

Anyone have an idea on a script to make text white on certain blocks. Right now the blackout schedule shows black boxes but the text is also black. I would like that text to be white.


Did you get any response on your query of find solution?