How to setup maintenance windows and schedules
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06-15-2016 11:19 AM
We have Eureka and there are two maintenances: Administration Maintenance Window and Change Maintenance Schedule - they look like the same format. We have several CI's (equipment, servers, applications) that we would like to associated to an allowable maintenance "?" that would trigger the conflict checker when creating a change request. I've looked through the knowledgebase and cant seem to find a step by step document on how to properly setup maintenance windows / schedules for our Eureka platform. Can someone send me a link?

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06-15-2016 11:26 AM
Hi Dee,
This are the links that I got it. Meanwhile I will search for other knowledge base and update in case I found it.
Maintenance Schedules Support - ServiceNow Wiki
Maintenance Schedules Support - ServiceNow Wiki
Change Management Collision Detector - ServiceNow Wiki
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06-15-2016 11:41 AM
The first two links are identical and we have read them already. Still trying to figure out the difference between mtnce schedule vs windows. Why not use maintenance windows and associate it to the CI with the condition?
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11-14-2016 11:10 AM
Anyone have an idea on a script to make text white on certain blocks. Right now the blackout schedule shows black boxes but the text is also black. I would like that text to be white.

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06-29-2017 02:38 AM
Did you get any response on your query of find solution?