In connection with the SMTP migration, we are working on getting ServiceNOW to capture data from MailJet with email status. The task is to get a ticket when an email fails delivery.We have encountered a frustrating problem: Each email has a unique nu...
Hi all, I need to get the device ID from intune and delete it using the flow action in servicenow. But I'm not sure about those steps. Intune spoke has been configured already. It'll be really helpful if somemone guides me. Add Products
Hi Everyone,while iam selecting linux servers are pointing to wrong table/attribute in Designerplease find attachementHow can pull name instead of sysid can you please help me on thisRegardsjyoti
Good morning.I have a requirement to create a Report on a particular table called Vendor (core_company), and inside its each record, there are associated Applications (cmdb_ci_appl) which can be more than 1. How should I create a report on this?The ...
There are existing two email notification on the sc_task and SLA Table1. sc task mail subject : Task ${number} has been assigned to your group2. sla task subject : SLA "{sla}" associated with {task.number} has breachedThese are two existing mail subj...
Hello folks,We got a requirement of highlighting (adding '!' icon similar to 'vip' icon) Incident Number in list view if:The time on 'Follow up' field is within one hour from current hour. I created a field style in 'sys_ui_style' and have tried ever...
Hello, I have two List collectors on different tables.List collector 1 - Change Table - Referenced to IncidentList collector 2 - Incident Table - Referenced to ChangeWhen List Collector 2 on Incident Table is updated with any Change Request, The Inci...
Good afternoonI would ask help on topic in objectI have a request from the owner of an Assignment Group, to export all SCTasks and relative Items on whitch groups has interacted, and report if interaction is directly as first assignment group, or ind...
Hi,How to link a kb article in the hint of a field label like in the image attached ? Thank you.
Hello ServiceNow Community,I’m currently facing an issue with the Change Management module in ServiceNow, specifically related to workflow automation and approvals.Here’s a quick rundown of the problem:Problem:When creating Change Requests (CR) in Se...
Which moduale is related and available on demand for AI - ITSM ?
Hello Community! My requirement is. I need to develop SSO integration with microsoft entra id by using openID connect identity provider.For that I have created below openID connect identity provider Initially page is redirected to enter id and pas...
We'd have a need to create a group hub. The one group (10 people) doing triage for many groups - all tickets appear in "my groups work" - but preferably without needing to add the triage members to every single group. This triage group would only se...
When my company logs changes, the impacted services (application services, business offerings, business services) are returned as desired into the Impacted Services tab on the change management form. We have a business requirement to for servicenow t...
Hi All, I'm trying to add the CI Relations section to the form. When checking how it is implemented in other tables, it shows the message: "The CI Relations formatter only supported in UI16 and earlier." This is the required section: Is this the sam...
