how to sync user,group and role Production To Dev Instance

[cha08]

Hi All,

I'm looking sync user , group and roles from Production and QA.

Because daily creating new user adding groups and roles in the production again need to re-create in the development instance.

whether it can be automated task using the script by scheduling job/business script running the script weekly or monthly and also

user will be created specific domain or company.

Thanks in advance.

Regards,

Charan

[Arindam Ghosh]

Hi Charanraj,

You can just export   the users roles & groups created after a specific date from PROD and import those in QA.. You can do this in a certain interval. either Weekly basis or every 15 days like that.

Thanks,

Arindam

[cha08]

Hi Arindam Ghosh,

Its something possible achieve using the web-services . whenever new user created in the Production its automatically create in the development instances

using web service integration but i'm not sure about this will work or not.

Thanks,

Charan

[Arindam Ghosh]

Yes you can do that too using REST API. Call Rest API using Business rule when you insert or update any record in PRD, which will automatically create or update the record in QA.

Thanks,

Arindam

[SanjivMeher]

I don't recommend a Production to Non Production integration.

[Arindam Ghosh]

Refer to the below links for more info:

https://developer.servicenow.com/app.do#!/document/content/app_store_doc_rest_integrate_jakarta_c_Ge...

Integration between two SN instances

REST message integration between two SNow instances

Outbound REST message integration

How can I can integrate two ServiceNow instances ?