I have this scoped app, and have made a table with a UI action. There is a UI action that is made for the task table with the exact same name, 'Assign to me'. As there is a field in my table which inherits from the task table, that means I have two '...
Can any one please explain about fields in Change Management. What is - Plan Start Date, Plan End Date, CAB date, CAB Required, CAB Delegate.
1.if i uncheck the: Run BusinessRule check box what will happens 2. what is "Enforced Mandatory" field
Hi All, Quick response will be appreciated. There are two requirements and I am looking for end to end process flow as per best practice of SNow. 1. Users raise an request to Asset Management team through Service Catalog to retire the CI. Approv...
Hi All, I need to amend link, once hit on that link need open in Outlook mail , is it possiblie. I have an idea for gmail to open via web , https://mail.google.com/mail/u/0/?view=cm&fs=1&to=askcompliance@gmail.com&su=SUBJECT&body=BODY&tf=1 ....... ...
Is there any way to show the variables from change_request record producer on the change request form? What we need is to be able to show the values entered by the user from the change_request record producer variables on the change request form.
Hi all - newbie to the forum. I am needing to put together a report that details all of the incidents our Service Desk team escalates to other assignment groups. I have seen older messages that state there is a Filter Condition called "Previous Assig...
As part of building a UI policy script I need to check if a field is empty. I've tried all sorts of variations on the theme of if (g_form.u_my_field.nil() ) No matter how I configure it, appending the .nil() creates an error in the script. Is there...
My company is trying to get the Activity Due to change from Unknown to show the actual time/Date like it should. How does one go about changing it so that it will stop showing this unknown message. Kind of new to this ServiceNow and so a step by step...
I'm trying to find a way to have a calendar show changes and also show blackout dates. Basically there may be a week where there is extra attention to changes. I'd like some graphical way to represent this on a calendar. I have played with maintenanc...
I have setup a workfor for creating new employees. The "new employee" request is an Item and tasks are created based on the type of employee that is requested. This all works fine using a workflow. I have since added an approval process, which also w...
I need to check on a record if the related list is empty, If it is empty then I want to show a UI action button. How can I accomplish this?
Hi, How to achieve the functionality of accept/reject resolution via email.i.e we will send an email to the user with two links Accept and "reject" and when they click we need to make sure the same is updated like changing the stateof the incident b...
Hi, Im not able to include multiple email addresses in the condition field for the inbound email action script due to length. I need some guidance on creating a script include and calling it in the inbound action condition. script include: function c...
You can use a reference qualifier to restrict the data that is selectable for a reference field. Setting up a simple reference qualifier is quite straight forward, especially if you simply need to filter the results of the referenced field by a stati...
