Hi All,Is there a way to identify who has impersonated as me in the instance and made the changes in SLA?I am having Admin and elevated roles as well .I have not made any changes in SLA definition in last 10 days but there was a updates done for that...
Dear all,How can I change the workflow condition?I opened the workflow version and I found it disabled (see screenshot below).And when I open the same workflow on the workflow editor, I couldn't find the condition in the "Begin" activity while it is ...
Hi,I am new to service-now and facing some issues.I have two date field variables in my catalog item and i need to do some validations. I tried but not able to achieve this.My requirement is -a) Start date should be less than the end date and start d...
How to Import data into service now tables without using transform map?and what are these classes do GlideExcelParcel and GlideTextParcel?
Hi all,I've scripted to reference fields in various Business Rules and Client Scripts (using sys_ID's) and am now trying to do this in a Background Script, but have been unsuccessful so far - though I've done this with Choice and String fields in the...
Good day all,I have loaded data into tables previously and had no issues via right clicking on a list, selecting import and either using a ServiceNow generated excel sheet or not - no problem.Have tried to do what i though was a very simple data load...
Hello Experts, Please help me to resolve this. Change was rejected and there are still existing approvals that were not cancelled. These are individual (manual) approvals that were added it didn't cancel them. Thanks,Nani.
Hello,This is my first training on the ServiceNow, so i want to delete all the record from location table and import new record, but i can't delete all the record because of this message:"Delete of 615 North Bush Street, Santa Ana,CA not allowed beca...
Hi,When we try to open tickets in chrome, some times it is taking long time to open and giving the popup indicating 'page unresponsive' you can wait for it to become responsive or exit the page.Any suggestions will be helpful on this.
Is it safe to assume that if I am able to activate a plugin in production there is no cost associated? Is there any information that will help to determine if there is a cost?I am looking to activate the Change Management - Standard Change Catalog P...
I want to be able to create either an Enhancement or Defect, and possibly a Change Request, off of the sctask, and I want the information on the sctask to populate in the new ticket.Has anyone done this, or can start me in the right direction?Thanks!
Can someone provided examples of what a fixed asset is? The documentation provides a definition but no real examples: A fixed asset is a container that holds one or more individual assets, including hardware or software assets.An example of a fixed...
I am planning to upgrade my live instance from Helsinki to Kingston. However, i did the first test upgrade in Dev Instance and i found out that the logic below do not work again in forms1. When i pick no from the option button it will hide the contai...
Hello SN Comm,I was wondering if anyone out there uses HR Case Management - and if so, has anyone added Case Resolution features to their form? I am looking for ideas!Currently within our Production instance, I have an Accept/Reject Email Notificatio...
Hi, I have a script include I have used to filter the task list eg. sys_id is javascript:assignedIsGroupManager() Can I use this same filter on an SLA stop condition? I have tried it by entering the same on the SLA definition but it is not having t...
