How to test catalog in service portal and catalog task state should be closed using ATF

[Raghav22]

Hi,

I have created catalog item and also workflow is attached to create catalog task but after that i want to closed catlaog task state to closed complete and also validate RITM is also complete or not.

Below are the steps which i created. I do now it will not produce me to expected result please help me for getting result.

@Ankur Bawiskar appreciated if you help me.

Thanks,

Raghav

[SumanthDosapati]

You can follow below steps:

1)Create User  - to create a sample user
2)Open a Catalog Item (SP)  - to open the catalog item in portal
3)Variable State Validation (SP) - to check fields mandatory visibility etc
4)Open a Form (SP) - to open catalog item form in portal
5)Set Variable Values (SP)  - to set variable values in catalog
6)Order a Catalog Item (SP)  - to order the item.(output will be REQ sysid)
7)Run Server Side Script  - to get the RITM sysid from REQ of step6
8)Open an Existing record - to open RITM from step 7 output
9)Field Values Validation - to check RITM fields like state,etc
10)Record query - to query sc task with parent as RITM
11)Run Server side script - to get any user from assignment group of sc task
12)Record Update - set assigned to field with 11th step output and state as closed complete
13)Open an existing record - open RITM again and check the state

Mark as correct and helpful if it does.

Regards,
Sumanth

[Raghav22]

Thanks Sumanth!! 

I will follow as per your suggestion and will let you know.

Just a ask - 

For step 10 Record query - what condition shall i mention.

For step 11 Run server side script - if i skip 11th step would that be fine because i dont need any user of assignment group

Thanks,

Raghav

[SumanthDosapati]

Step 10 - Record query with two conditions below

table is sc_task

parent is your RITM generated in previous steps

I wrote step 11 because in next steps to close sc task, if assigned to field is mandatory you cannot close it. 

[Raghav22]

So sorry to ask again can you please explain what does parent is your RITM generated means because as per screen shot attach i can only select table and put condition. In my catalog item there are only 3 fields i.e requested for, short description and description all are mandatory.

I am new to ATF so doesnt know so much.

[Ankur Bawiskar]

Hi,

table should be sc_task

Condition

Request = Step 4 Output

Regards
Ankur