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Restricting the data export in the instance

Hi           I need to restrict the data that can be exported by users. I would like only a certain users with specific roles to be able to export data out of the instance. Any suggestions on how to do it.  ThanksHarish  Kalaiarasan P

Auto close Incidents after 14 days?

Looking for the best way to auto close an Incident after 14 days of being in the state of awaiting user info. We started doing it with an incident inactivity monitor and put the reset conditions to have the incident state be closed. That is not worki...

Karlie by Tera Contributor
  • 1291 Views
  • 6 replies
  • 1 helpfuls

g_form.setDisplay( variable set name, false );

Hi All ,  we are facing this issue after we upgrade our instance to London ,  before London , for variable sets . Name used to be mandatory field and title is not mandatory .  But after London , Name is not mandatory and Title is mandatory .  There a...

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vahini by Giga Guru
  • 3445 Views
  • 3 replies
  • 1 helpfuls

How import Catalog items?

Hi community, Can you tell me the proper way to import Catalog items,variables,variable set and available for and not available for? what is proper way? and What are the steps to import catalog items?     Regards, Varsha

Varsha21 by Giga Guru
  • 4779 Views
  • 8 replies
  • 0 helpfuls

Resolved! Bulk Password Reset

Hi Guys, Any suggestions on how to perform Bulk password reset ?? Any scripts if possible ? Tried a simple script but able to update all the other fields on the user form, but unable to update the Password.

Venkat99 by Tera Contributor
  • 1902 Views
  • 2 replies
  • 2 helpfuls

Resolved! Export Related List

Hi all,I a trying to use this functionality provided by SNGuru i.e Exporting of Related List (https://www.servicenowguru.com/system-ui/enabling-related-list-exports-servicenow/ ). But when i try to achieve this i am getting error in the script part. ...

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neharao by Giga Contributor
  • 4123 Views
  • 9 replies
  • 0 helpfuls

Resolved! Plugins with for-fee subscription

Hi guys,   If a Plugin is associated with a for-fee subscription is it not available in the plugins list on the instance? It seems that we do not have a subscription, but we have Collision Detector Plugin in the list.

Olga E by Tera Contributor
  • 2218 Views
  • 1 replies
  • 1 helpfuls

Resolved! Is there a way to make attachments Private/Public on Incident form

Hi All, I have requirement to make attachments Private/Public for example on an incident, analyst want to make 1 attachment as Private and not visible to end user out of total 4 attachments so I need ability to mark each attachment to Private or publ...

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Preeti4 by Giga Guru
  • 3345 Views
  • 5 replies
  • 5 helpfuls

Resolved! How to pre-populate fields in catalog item?

I am creating a variable set for each for with the fields Requested By, Requested For, and Requested For Manager. When I create the first field (Requested By) it is a reference to sys_user. I then make an advanced reference qualifier as "javascript:g...

Michael M1 by Giga Expert
  • 1955 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to add filter on slush bucket and make it default.

Hello All,   I want to add default filter "Active = true" on sluch bucket in related list (edit members) on sys_user_group table, Can somebody help me to how to add. I have gone thorugh many questions on community nothing worked. I have been gong thr...

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Sherice1 by Tera Contributor
  • 5242 Views
  • 4 replies
  • 14 helpfuls