How to trigger a business rule when date becomes current date ?

Navya
Kilo Contributor

Hi

I am new to Servicenow, Can you please help me on this

How to trigger a business rule when date becomes current date ?

Thanks,

Navya

1 ACCEPTED SOLUTION

Creating tasks will not work for change_request. They are primarily for sc_req_item table only. If you need to create a task from a change_request please use the run script option, glide to the task table and create a new record. It will not show up in your related list but a new record will get created.

View solution in original post

11 REPLIES 11

Hi Navya,

 

Create Task activity will be visible if the table on which current workflow is configured extends task table.

and for catalog task activity, table should be sc_req_item only.

 

So would suggest to use Run Script to create task.

 

Thanks,

Ali

If I could help you with your Query then, please hit the Thumb Icon and mark my answer as Correct!!

Thank you,
Ali

Creating tasks will not work for change_request. They are primarily for sc_req_item table only. If you need to create a task from a change_request please use the run script option, glide to the task table and create a new record. It will not show up in your related list but a new record will get created.

Perfect Sree!

Thanks for the quick replies.. I really appreciate your help.

 

Thanks,

Navya

You bet! 🙂

Shane J
Tera Guru

You will have to create a Scheduled Job to accomplish this.

 

https://docs.servicenow.com/bundle/jakarta-platform-administration/page/administer/time/task/t_CreateAScheduledJob.html