how to validate if the Field value set/modified by Template.

[Rajesh T]

Templates are applying using Apply Template option. I could see an message showing that Field modified by Template   for the fields which are modified by Template . I want track those Fields. I was able to get the Template name which has applied but with this not able to confirm if Field value set/modified   by Template.

Thanks,

Rajesh T

[Chuck Tomasi]

Hi Rajesh,

The onChange client script has a parameter called isTemplate. It can tell you if a field has changed as part of a template being applied.

Client Scripts - ServiceNow Wiki

[Rajesh T]

HI Chuck,

I have tried for Time worked field if it is modified/set by Template , but not working as expected.

It is working for other Fields like Short description etc . I have made onLoad() client script to stop Timer while Loading.

I suspect , although we stop Timer, still it is taking some time to paused Timer which is why it is not showing that modified by Template even though Template set/modified the Time.

To confirm that , made script as below.

OnChange script on Time worked Filed

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

if(isTemplate || newValue !='' )

{

  alert('this is alert if time worked value modified by Template');

  }

  }

This alert always giving me even we paused time on Loading.

Can you please check it from your end and let me know your thoughts.

[Chuck Tomasi]

Hi Rajesh,

Can you show me an example of what your timer field looks like in the template?

Whether the timer is paused or not doesn't make a difference if you are setting a value from the template, both of these conditions are going to be true, which makes the if condition true.

if (isTemplate - says 'if I set this value from a template, which you did

|| - OR

newValue != '')

You set a new value which means this is true also.

I'm not clear what the issue is so I cannot tell you if you need to modify the script or not.

[Rajesh T]

Sorry Chuck if i am confused you.

Here is the Template which has Time worked value .

If i apply above Template on INC form, those Field values are setting up in the INC form including Time worked .

I wanted to check if the Time worked value set/modifed by Template. For this , i have made onChange() client script on Time Worked.

I am not getting alert when applied the Template which has Time worked value.

However, if i made same script on other Fields like Short description, able to see the alert.