how to validate user credentials on service portal login page in servicenow o
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-20-2022 06:43 AM
how to validate user credentials on service portal login page in servicenow as when ever user tries to login into the instance it should validate credentials of the user. If the user enters wrong credentials then it should through error message and should not allow user to access the instance.
- Labels:
-
Multiple Versions

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-20-2022 07:04 AM
This should already be the OOB functionality... are you seeing the login page behave differently?
If this answer is helpful please mark correct and helpful!
Regards,
Christopher Perry
Regards,
Chris Perry
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-20-2022 07:38 AM
as I need to create it from scratch so required guidance to build it.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-20-2022 07:40 AM
What is the reason for needing to build it from scratch? Seems like the OOB login widget should meet your requirements fine, but if you really need to create a custom login widget then I would start by cloning the OOB login widget and going from there:
If this answer is helpful please mark correct and helpful!
Regards,
Christopher Perry
Regards,
Chris Perry

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-20-2022 07:05 AM
Hi,
OOB Login widget does it. It check whether credential is valid. It throw error message if the credentials are invalid
Palani