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‎03-24-2015 11:39 AM
I have created a Trend Chart for opened incidents for this year that is sorted by assignment groups and months, but I am having trouble being able to get this information into a Pivot table. Does anyone have any idea on how to do this? I have to do this for opened incidents and then do one for closed incidents as well. I appreciate any insight.
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Incident Management
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‎03-24-2015 01:06 PM
Jeff,
Check these link which might be helpful:
Creating Pivot Tables - ServiceNow Wiki
Pivot table - Incident Category by Month report
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‎03-24-2015 01:03 PM
I don't think you can do this through the report module at this moment. Maybe you could do a Custom Chart and get what you want?
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‎03-24-2015 01:06 PM
Jeff,
Check these link which might be helpful:
Creating Pivot Tables - ServiceNow Wiki
Pivot table - Incident Category by Month report