How would I prevent the OOB "Approval Request" notification from firing when triggered by my catalog item?

Shant Cancik
Tera Contributor

I've created a custom Approval Request notification for my catalog item. Currently both notifications fire because they have the same event trigger "approval.inserted".

I'd like to create a condition that I can use in both of these notifications where if my catalog item's workflow launches an approval, I want my custom approval notification to fire and not the default one to fire. Anyone have an idea on how I'd do this?

6 REPLIES 6

Hi Durga,



My goal is to include the RITM's variables in the approval notification so approvers can actually read the user inputted information before making an approve/reject selection from the email.



My thought process was not to modifty the OOB one to do this. Is there an easier way than what I'm trying to do by creating a separate approval notification and putting variable data in the body of that one?


Also, thank you for the script! I think this would work fine but maybe I'm over complicating this? My above reply explains what I'm trying to do here