I am dot walking 3 variable one is visible in sctask,ritm other 2 are not visible in task and ritm

SD_Chandan
Kilo Sage

I am dot walking 3 variable one is visible in sctask,ritm other 2 are not visible in task and ritm

Thank you
Chandan
1 ACCEPTED SOLUTION

Hi @Ankur Bawiskar ,

Finally I Got an solution for this .....!
Need to dot walk main table then sub field then mapped our variable according to that type.
example :- I am taking location from sys_user table then I need to go into that then select location name(full name in my instance) 
" location>full name(sub section in that and it is string)"
and name field is string then i need to mapped as single line text then only we will populated the value of variable in RITM & SCTASK .

SD_Chandan_0-1751378235654.png


Thanks for Support @Ankur Bawiskar @Dr Atul G- LNG 

SD_Chandan_1-1751378538736.png

 




 

Thank you
Chandan

View solution in original post

22 REPLIES 22

Hi @Ankur Bawiskar ,

Finally I Got an solution for this .....!
Need to dot walk main table then sub field then mapped our variable according to that type.
example :- I am taking location from sys_user table then I need to go into that then select location name(full name in my instance) 
" location>full name(sub section in that and it is string)"
and name field is string then i need to mapped as single line text then only we will populated the value of variable in RITM & SCTASK .

SD_Chandan_0-1751378235654.png


Thanks for Support @Ankur Bawiskar @Dr Atul G- LNG 

SD_Chandan_1-1751378538736.png

 




 

Thank you
Chandan

@SD_Chandan 

it's a known thing that the type of variable and type of field you are using to fetch the value should be same.

If you are having variable as reference then it requires sysId

If you are using variable of type string then it should be set with string field only.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @SD_Chandan  ,

Thanks. It helpfull.

Best Regards