- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-01-2025 02:48 AM
I am dot walking 3 variable one is visible in sctask,ritm other 2 are not visible in task and ritm
Chandan
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-01-2025 07:02 AM
Hi @Ankur Bawiskar ,
Finally I Got an solution for this .....!
Need to dot walk main table then sub field then mapped our variable according to that type.
example :- I am taking location from sys_user table then I need to go into that then select location name(full name in my instance)
" location>full name(sub section in that and it is string)"
and name field is string then i need to mapped as single line text then only we will populated the value of variable in RITM & SCTASK .
Thanks for Support @Ankur Bawiskar @Dr Atul G- LNG
Chandan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-01-2025 07:02 AM
Hi @Ankur Bawiskar ,
Finally I Got an solution for this .....!
Need to dot walk main table then sub field then mapped our variable according to that type.
example :- I am taking location from sys_user table then I need to go into that then select location name(full name in my instance)
" location>full name(sub section in that and it is string)"
and name field is string then i need to mapped as single line text then only we will populated the value of variable in RITM & SCTASK .
Thanks for Support @Ankur Bawiskar @Dr Atul G- LNG
Chandan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-01-2025 07:08 AM
it's a known thing that the type of variable and type of field you are using to fetch the value should be same.
If you are having variable as reference then it requires sysId
If you are using variable of type string then it should be set with string field only.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-05-2025 11:08 AM
Hi @SD_Chandan ,
Thanks. It helpfull.
Best Regards