I have checked the auto number check box in the creation of a custom table. It is updating when I refresh the page. How can I stop it I want only one auto number when we refresh the page.

[Bhargavi K]

I have checked the auto number check box in the creation of a custom table. It is updating when I refresh the page. How can I stop it I want only one auto number when we refresh the page. Please help me on this.

[MrMuhammad · Accepted solution]

HI @Bhargavi K,

Procedure

1. Navigate to All > System Properties > System.
2. Set the property Assign a task number only upon insert (prevents unused numbers), glide.itil.assign.number.on.insert, to true.
3. Click Save.

Reference: Prevent numbering gaps | Servicenow Docs

Please mark this as helpful/correct, if applicable.

Regards,

Muhammad 

[Bhargavi K]

Thank you Muhammad

[PavanAkola]

Thank you Muhammad