I have requirement to ping specific IP address and need to monitor those IP's from Service now ? Please let me know process to achieve this requirement ?

venkata subbamm
Tera Contributor

‎09-05-2022 11:34 PM

Hi All,

I have requirement to ping specific IP address and need to monitor those IP's from Service now ? Please let me know process to achieve this requirement ?

Thanks!

 

0 Helpfuls
  • 884 Views
5 REPLIES 5

Kieran Anson
Kilo Patron

‎09-06-2022 12:34 AM

There are ways to do this via a MID server, but its not the intended purpose of ServiceNow. can you provide some background on what the business need is for this?

0 Helpfuls

Appli
Mega Sage
Mega Sage

‎09-06-2022 02:46 AM

Hi, I would do the same - made a scheduled job on MID server that pings remote IP address and submits results back (if false) over RestAPI to the custom table of ServiceNow; additionally it should be possible to configure email notification to fire an email alert every time a new record is added to this table.

Hope it helps

Hope it helps
0 Helpfuls

venkata subbamm
Tera Contributor
In response to Appli

‎09-06-2022 08:26 AM

Hi Appli,

thanks for your response . Could you please provide me the details steps to scheduled job on MID server that pings remote IP address.

 

Thanks!

0 Helpfuls

Appli
Mega Sage
Mega Sage
In response to venkata subbamm

‎09-06-2022 08:29 PM

Hi, what OS is used on MID server?

Hope it helps

Hope it helps
0 Helpfuls