I want to change the name of a Label, but only on one Change Form, (Standard). UI Policy looks my best bet.

[roytolley]

On the ServiceNow instance, I have made a change to one Label name "Requested by", but this has filtered through to all the Change forms (Normal, Standard and Emergency)

I only want to change the Standard Forms. Is UI Policy the route and if so, how? I am very new to ServiceNow (5 days) and have no scripting skills. Help!

[engstewart]

Roy,

I also have no scripting skills but I think you may want to look at entering an override reference qualifier in a Dictionary Override. Good luck!

[roytolley]

Unfortunately, that didn't do the trick. Thanks anyway.

[poyntzj]

Look at g_form.setLabelOf

Write all this as a single onload script

function onLoad() {
       changeLabels();
}

function changeLabels() {
       g_form.setLabelOf('u_my_field','this is the new label');
}

then you can call the changeLabels function from an onChange script (so say on the change type field)