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Resolved! Call Rest api through Script Include and display through UI Action

Hello Experts, I am trying to do my hands on in Rest api integration in my PDI, using script include. Can anybody please confirm whether the script is ok? After this I am trying to call it via an UI action. Both the details are given below. Ideally o...

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Satanik1 by Giga Guru
  • 14425 Views
  • 9 replies
  • 3 helpfuls

Resolved! レコードの挿入時に自動的にフィールド値を入力したい

インシデントテーブルにHinemosからレコードが連携されたときに、インシデントレコードのホスト名(u_hostname)が自動で入力されます。この時に、インシデントレコードのサーバ名(u_servername_test_field_1)に、ホスト名に対応するサーバ名を自動で入力されるような方法について検討しています。マスタテーブルとして、列Aにホスト名が、列Bにはホスト名に対応するサーバ名を事前に登録しておくものとします。インシデントレコードのホスト名に列Aと同じ値が入った時に、列Bの値をサー...

紗代近 by Tera Contributor
  • 701 Views
  • 2 replies
  • 2 helpfuls

Issue with Change Request Bypassing Approval Stage in ServiceNow

We are experiencing an issue where change requests in ServiceNow are bypassing the approval stage and moving directly to the "Scheduled" state. This behavior is not expected, as the change request should go through the approval process before reachin...

HarnoorK by Tera Contributor
  • 278 Views
  • 1 replies
  • 0 helpfuls

How to Set Date after 3 Business days

How to Set Date after 3 Business days - For Example Today is Thursday user should not be able to choose Friday, Saturday, Sunday,  Monday and Tuesday. Its should exclude saturday and sunday while checking 3 days

Santhosh23 by Tera Expert
  • 518 Views
  • 2 replies
  • 0 helpfuls

Resolved! ServiceNow List Collector sysID to displayName on catalog task

I have a catalog item that contains a list collector that i will use to populate the description field of a catalog task.   When i use this variable, the sysID of the server selected is populated instead of the displayName   If i try to drill down i...

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IT Eric by Tera Contributor
  • 2785 Views
  • 5 replies
  • 1 helpfuls

SCENARIO BASED INTERVIEW QUESTIONS

/*Req 1:- Write a script to add "Test" in short description before on last 10 updated incident?*/var grinc = new GlideRecord('incident');grinc.addQuery('active',true);grinc.setLimit(10);grinc.orderByDesc('sys_updated_on');grinc.query();while(grinc.ne...

onsubmit glide ajax issue

Can someone help me understand why this code is not working? I'm trying to use GlideAjax in an onSubmit client scriptThis is not a real requirement—I just want to learn because I was asked this in an interview last time.Also, if this question comes u...

"Attached Knowledge " tab

In incident form i am able to add the Attached knowledge tab in related list, but After that is not visible , please help me on this how to resolve it.

keerthana10 by Tera Contributor
  • 242 Views
  • 3 replies
  • 0 helpfuls

Service catalog variable

Creating a variable without a name, where only the text box should visible (Label should not be seen in form)

kothasahit by Tera Contributor
  • 174 Views
  • 1 replies
  • 0 helpfuls

Service Portal AI search

Hello everyone,     I have a custom portal enabled which is my default landing page.I have enabled the AI search and configured the ai search. On any keyword search and clicked on search button it takes to another page to display the results where i ...