I want to copy attachment from RITM to SCTASK record

[Abhilash Janga1]

I am trying to copy attachment from RITM to SCTASK record. I have written after-insert BR for that. its working when i submit the request by submitting the cat item. but to create RITM & SCTASK i have created one Inbound mail Action. its not working there. In the inbound mail action i have selected target table as "sc_req_item". So , the attachments coming from mail are getting attached directly to RITM record. but i want to copy the same attachments from the RITM to SCTASK record.

GlideSysAttachment.copy('sc_req_item', current.request_item, 'sc_task', current.sys_id);

This is the code i am using for copying attachment. Please if you can help. where should i debugg?

[Ankur Bawiskar · Accepted solution]

@Koki 

Hope you are doing good.

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Ankur