I want to create a Hyper link of the RITM number in my worknotes in ServiceNow
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07-12-2023 02:26 AM
Hi All ,
I have a requirement where I need to hyperlink the RITM number in my worknotes.
I am implementing this scenario in my run - script activity in workflow , along with the other part of script.
I am writing the below part of HTM to hyperlink the RITM number , but it is not working out .
current.work_notes = 'Request number: ' + '[code]<a href="https://' + instanceName + '.service-now.com/sc_req_item.do?sys_id=' + reqItmSysID + '" target="_blank">' + requestNumber + '</a>[/code]';
But it is not creating hyperlink to the request number , can anyone please let me know where did it went wrong ?
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07-12-2023 05:06 AM
Write the HTML code in template.print()