****I want to download selected files from incident instead of all could you please help with the script***

G Phani Krishna
Kilo Contributor

****I want to download selected files from incident instead of all could you please help with the script***

1 ACCEPTED SOLUTION

Hi Krishna,

So here is the updated UI page code which shows checkbox besides every file; you need to click the checkbox for which file to be downloaded

then click on the download attachments and it will download

UI Page Code:

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
	<style>
		
		table {
		font-family: arial, sans-serif;
		border-collapse: collapse;
		}

		td, th {
		border: 1px solid #dddddd;
		text-align: left;
		padding: 8px;
		}

		tr:nth-child(even) {
		background-color: #dddddd;
		}
	</style>

	<g:evaluate jelly="true" object="true" var="jvar_jsonObj">
		var recordSysId = RP.getWindowProperties().get('sysparm_sysID');
		var arr = [];
		var gr = new GlideRecord('sys_attachment');
		gr.addQuery('table_sys_id', recordSysId);
		gr.query();
		while(gr.next()){
		var jsonObj = {};
		jsonObj.name = gr.getValue('file_name');
		jsonObj.path = '/sys_attachment.do?sys_id=' + gr.getValue('sys_id');
		arr.push(jsonObj);
		}
		arr;
	</g:evaluate>	

	<j:choose>
		<j:when test="${arr.length > 0}">
			<table cellspacing="0" cellpadding="0" width="100%">
				<th>File Name</th>
				<th>Download Yes/No</th>
				<j:forEach items="${jvar_jsonObj}" var="jvar_json">                             
					<tr><td>${jvar_json.name}</td><td><input class="checkbox" type="checkbox" name="type" id="${jvar_json.path}"></input></td></tr>
<!-- 					<a href="${jvar_json.path}">Click here to download this file</a> -->
				</j:forEach> 
			</table>
			<button type="submit" value="download_attachments" onclick="downloadFiles()">Download Specific Attachments</button>
		</j:when>
			<j:otherwise>
			<p>No attachments to display</p>
			</j:otherwise>
	</j:choose>
</j:jelly>

Client Script Code:

function downloadFiles(){

	var selected = [];
	$j("input:checkbox[name=type]:checked").each(function() { 
                selected.push($j(this).attr('id')); 
            }); 
	for(var i=0;i<selected.length;i++){
		
		var url = selected[i];
		window.open(url);
		
	}
}

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

62 REPLIES 62

Thanks for the feedback.Could you please provide script to download some of the items from attachment on an incident.

ggg
Giga Guru

go to the incident list pane >> filter on the records you want >> export

Thanks for the help.We cannot achive this thing with suggested steps.

 

Could you please help me with script to create separate UI action to achieve this requirement

Hi Krishna,

So you want a UI action which would ask you which files to download out of the 10?

Regards

Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes please can you please provide UI action script to accompplish this requirment