****I want to download selected files from incident instead of all could you please help with the script***

G Phani Krishna
Kilo Contributor

****I want to download selected files from incident instead of all could you please help with the script***

1 ACCEPTED SOLUTION

Hi Krishna,

So here is the updated UI page code which shows checkbox besides every file; you need to click the checkbox for which file to be downloaded

then click on the download attachments and it will download

UI Page Code:

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
	<style>
		
		table {
		font-family: arial, sans-serif;
		border-collapse: collapse;
		}

		td, th {
		border: 1px solid #dddddd;
		text-align: left;
		padding: 8px;
		}

		tr:nth-child(even) {
		background-color: #dddddd;
		}
	</style>

	<g:evaluate jelly="true" object="true" var="jvar_jsonObj">
		var recordSysId = RP.getWindowProperties().get('sysparm_sysID');
		var arr = [];
		var gr = new GlideRecord('sys_attachment');
		gr.addQuery('table_sys_id', recordSysId);
		gr.query();
		while(gr.next()){
		var jsonObj = {};
		jsonObj.name = gr.getValue('file_name');
		jsonObj.path = '/sys_attachment.do?sys_id=' + gr.getValue('sys_id');
		arr.push(jsonObj);
		}
		arr;
	</g:evaluate>	

	<j:choose>
		<j:when test="${arr.length > 0}">
			<table cellspacing="0" cellpadding="0" width="100%">
				<th>File Name</th>
				<th>Download Yes/No</th>
				<j:forEach items="${jvar_jsonObj}" var="jvar_json">                             
					<tr><td>${jvar_json.name}</td><td><input class="checkbox" type="checkbox" name="type" id="${jvar_json.path}"></input></td></tr>
<!-- 					<a href="${jvar_json.path}">Click here to download this file</a> -->
				</j:forEach> 
			</table>
			<button type="submit" value="download_attachments" onclick="downloadFiles()">Download Specific Attachments</button>
		</j:when>
			<j:otherwise>
			<p>No attachments to display</p>
			</j:otherwise>
	</j:choose>
</j:jelly>

Client Script Code:

function downloadFiles(){

	var selected = [];
	$j("input:checkbox[name=type]:checked").each(function() { 
                selected.push($j(this).attr('id')); 
            }); 
	for(var i=0;i<selected.length;i++){
		
		var url = selected[i];
		window.open(url);
		
	}
}

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

62 REPLIES 62

Hi Ankur,

 

I have tried in all the browsers and it's not allowing to download two files and i am trying in person instance.Please find below details can you please check

https://dev61243.service-now.com

admin

Pwd: 

Hsuur03AVxSP
 
Could you please login to my personla instyance and help me to fix this issue.
 
Ui Page name: show_attachments
 
 
 

 

 

Hi Ankur Did you able to get a chance to check on this

Hi Krishna,

not yet will check and keep you posted.

Regards

Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Krishna,

I checked in your instance and here is the screenshot of the testing from my side

Browser Used: Chrome

1) opened incident - INC0010405

It has 3 attachments

2) I have checked Capture.PNG and Capture1234.PNG

3) when I click on Download Specific Attachments; it downloaded 2 files

screenshot below showing alert of 2 files

 

screenshot showing 2 attachments downloaded automatically

my chrome download settings showing auto download; if you enable it then it will ask you before downloading where to save

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Now i can download the selected files and i am close to achive my requirement and need your help post clicking download option and i am getting sys id's popup.could you please help to remove those sys id's tp download selcted files.

Thanks for putting lot of time ankur