I want to hide a Menu from the Header in Service Portal. Help?

Vaishnavi35 · ‎04-22-2022

Hi,

I want to hide this GRC menu from the Header. How can I do that?

Thanks,

Vaishnavi

Community Alums · ‎04-22-2022

Hi,

I'd first check the menu links for the header. If its not there, its in the header widget your portal is using.

If you navigate to Service Portal > Menus you'll see a heap of header menus. Find the one for your portal (the out of the box portal is SP Header Menu) and open it.

In the related list at the bottom you'll see all the header menu items for that portal.

Change the active boolean to false to hide them. You might notice that the Approvals one is already active but it actually has a condition to only show on certain conditions.

For the name of the portal have a look at the sp_portal definition title.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

View solution in original post

Community Alums · ‎04-22-2022

Hi,

I'd first check the menu links for the header. If its not there, its in the header widget your portal is using.

If you navigate to Service Portal > Menus you'll see a heap of header menus. Find the one for your portal (the out of the box portal is SP Header Menu) and open it.

In the related list at the bottom you'll see all the header menu items for that portal.

Change the active boolean to false to hide them. You might notice that the Approvals one is already active but it actually has a condition to only show on certain conditions.

For the name of the portal have a look at the sp_portal definition title.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Tiago Duarte · ‎05-10-2022

There is also an oob script "Verify Entitlement" (belongs to "GRC: Profiles" package) that runs daily and could change the state of the GRC entry on SP header menu.