In change Request, why flow to skipping authorize state

jnfjn
Tera Contributor

‎05-10-2022 03:18 AM

In change Request, why flow skipping to authorize state(moving assess to scheduled directly) but where as sometimes its moving to authorize state and asking for one more approval. can someone explain me whats happening in change request normal workflow. Explain me the script in change approval policy risk approval step in that flow.

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find_real_file.png

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Fabian Kunzke
Kilo Sage
Kilo Sage

‎05-10-2022 05:35 AM

Hello,

this script checks for previous approvals for the same change request. If an approval is found which was assigned to the manager, it then checks if the most recent approval was indeed approved by the manager (see line 19).

If these conditions are true, the approval step in question is skipped.

If these conditions are not true (e.g. because there was no previous approval done by the manager) the approval is genereated.

Hope this helps.

Regards

Fabian

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