I want to restrict table level .list functionality and make it available for admin users only.

Snow Developer2
Mega Contributor

ITIL users are able to access table using .list. how I restirct the functionality. Please help.

1 ACCEPTED SOLUTION

Shashank Vashi1
Mega Guru
Mega Guru

If you create an ACL with write level access to admin only then it will affect the modules which are accessing the table for e.g. if you give write access to admin for sc_cat_item,. iTIL users will not be able to see the SRs from catalog.

 

To restrict .list functionality, you can create an ACL with type ui page.
For e.g. of you want to create an ACL for sc_cat_item.Go to ACL
Select type as UI page
Create a read access ACL
Mention the UI page as sc_cat_item_list
Select role as admin.

By following these steps you can restrict .list access for iTIL users.

However this may affect other functionality which provided user access to some end users. Please use this functionality with caution.

You can refer to my answer in the below thread also.

 https://community.servicenow.com/community?id=community_question&sys_id=f4830365dbd8dbc01dcaf3231f9619e3

Note: Please mark the answer as helpful/correct if this solves your issue.

View solution in original post

5 REPLIES 5

Shashank Vashi1
Mega Guru
Mega Guru

If you create an ACL with write level access to admin only then it will affect the modules which are accessing the table for e.g. if you give write access to admin for sc_cat_item,. iTIL users will not be able to see the SRs from catalog.

 

To restrict .list functionality, you can create an ACL with type ui page.
For e.g. of you want to create an ACL for sc_cat_item.Go to ACL
Select type as UI page
Create a read access ACL
Mention the UI page as sc_cat_item_list
Select role as admin.

By following these steps you can restrict .list access for iTIL users.

However this may affect other functionality which provided user access to some end users. Please use this functionality with caution.

You can refer to my answer in the below thread also.

 https://community.servicenow.com/community?id=community_question&sys_id=f4830365dbd8dbc01dcaf3231f9619e3

Note: Please mark the answer as helpful/correct if this solves your issue.

Thanks for the help. It worked.

Hi,

I did this and it restricts the users from using '.list' from the left nav but it is also restricting the list view from a field, ex.) Assigned To.  Is there a way to restrict '.list' from the left filter nav search but still allow users to view the list from a reference field?

 

Thanks.

Phuong

Did you find a solution for this scenario?