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03-29-2018 12:27 AM
ITIL users are able to access table using .list. how I restirct the functionality. Please help.
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03-29-2018 12:31 AM
If you create an ACL with write level access to admin only then it will affect the modules which are accessing the table for e.g. if you give write access to admin for sc_cat_item,. iTIL users will not be able to see the SRs from catalog.
To restrict .list functionality, you can create an ACL with type ui page.
For e.g. of you want to create an ACL for sc_cat_item.Go to ACL
Select type as UI page
Create a read access ACL
Mention the UI page as sc_cat_item_list
Select role as admin.
By following these steps you can restrict .list access for iTIL users.
However this may affect other functionality which provided user access to some end users. Please use this functionality with caution.
You can refer to my answer in the below thread also.
https://community.servicenow.com/community?id=community_question&sys_id=f4830365dbd8dbc01dcaf3231f9619e3
Note: Please mark the answer as helpful/correct if this solves your issue.
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04-21-2023 07:25 AM
This restricts the list view for itil users but it also restricts the list views for reference fields too (ex. Assigned to). Have you found a way to restrict only the primary list.do view?
