If i click on My Incidents then i want to see only incident related tabs

kranthi2
Tera Expert

Hi,

If i click on My Incidents then i want to see only incident related tabs. instead i can see the Request related tabs as well.

 

as mentioned in the below screenshot.

kranthi2_0-1705313934104.png

 

like if i click the My Requests i want to see all the tabs which are related to Requests not the incidents.

 

kranthi2_1-1705314057660.png

 

Thanks,

 

 

Thanks,

 

 

5 REPLIES 5

Hi @kranthi2 

 

I understood requirement, but my question is if we did not develop this what and how it impact o customer? What wrong customer will click? As i said, sometimes there are requirement which dont need any changes but need the change or use or view the problem. 

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