Import Knowledge articles from confluence using Integration with external knowledge sources

[Suggy]

Has anyone Imported Knowledge articles from confluence using "Integration with external knowledge sources"?

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/knowledge-management/concept/knowledge-external-content-integration.html

If so, any issues / tips/ experiences with that integration.

Thanks in advance 

[gowthamaa_mohan]

Do you have any configuration document for migrating confluence to ServiceNow KB Article?

[Kamil Smusz]

hi @gowthamaa_mohan
I didn't prepare doc. All is described in post above.

[gowthamaa_mohan]

Hello @Kamil Smusz ,

Okay, Actually we got a requirement for migrate confluence to ServiceNow KB Article. There will be lot of confluence articles (more than 10k) to be migrated to ServiceNow KB.

Can you please provide an idea how to implement this automation? 

Kindly share your thoughts it will be more helpful for us.

[Kamil Smusz]

There is all in my post, but if you want to use my integration split it to small batches 50-100 articles per job.

[KLee19]

Hey mate, Great work. I am using the script but the having issues with the attachments.
The line below does not result in an attachment. I have also tried to explicitly set the file name and sys id. I can confirm there is definitely a response(I had to modify the end point as the one above did not resolve to anything in the confluence space I am working in). No useful logs indicating any errors.

z.saveResponseBodyAsAttachment

I have also tried attachment.write(); white does create a file but it wont open. States its not a recognized file format.

Any suggestions?