In Change request normal form skipping the second group approval

[Karthik Reddy11]

Hi all

In Normal change form when I approving  the member in assess state it is approving and moving direct to schedule state by skipping the Authorize state and it auto approving the second group also 

There is one business rule in the form if I Inactive that Business rule it is working fine it is going to Authorize state and waiting for approval 

Business rule:

Advance Script:

I can't understand the code can you explain the requirement of the code 

Please help me with this 

Thank you 

Karthik

[SteveD3]

I had the same issue.  For me it was the conditions set on the Change Approval Policy for the Normal change.  We had conditions being required that could never occur, and would result in the following:

"No Decisions matched.  Normal Change policy has been skipped (Risk Approvals).

Change Request has been approved by Normal Change Policy (Requested by Approval)."

This was fixed by

1) go to Change Approval Policy

2) Select Normal Change Policy

3) Select Decisions Tab at the bottom

4) In our case it was a decision labeled 'Requires CAB Approval' - check this out and determine if any conditions set in this are impossible to attain during normal processing and alter them accordingly.