Inbound email action to create a request in flow designer - attachment issues

Cally
Tera Contributor

I have put together a flow using flow designer that creates a specific request from an email address, but I can not get the attachments to show up in the request anywhere. I would like for the attachments to be on the SCTASK itself in the end, but I can not even get it to show up anywhere. It is not too large of a file, and it is coming into ServiceNow successfully when I look at the email itself, I just am not sure what I am missing in my flow to show it within the request. Maybe an issue with where I am putting the "Look up email attachments" action in my flow possibly? Any suggestions would be much appreciated, thanks!

1 ACCEPTED SOLUTION

Samaksh Wani
Giga Sage

Hi Cally,

 

See the Post below :

 

https://www.servicenow.com/community/developer-forum/flow-designer-copy-attachment-not-working/m-p/1...

 

Plz Mark my solution as Accept and close the thread, if you find it helpful.

 

Regards,

Samaksh

View solution in original post

2 REPLIES 2

Samaksh Wani
Giga Sage

Hi Cally,

 

See the Post below :

 

https://www.servicenow.com/community/developer-forum/flow-designer-copy-attachment-not-working/m-p/1...

 

Plz Mark my solution as Accept and close the thread, if you find it helpful.

 

Regards,

Samaksh

Hi Samaksh,

 

I figured it out from reading the post you provided, thanks!!

 

Cally