Inbound email flow trigger condition not working

Abdul Musavvir1
Kilo Expert

Hello Everyone,

We have a Inbound email flow to create an incident, I have given below trigger conditions(please check attached snaps). 

Even if the the conditions evaluate to false, still the flow is moving forward to Actions section. Is this the expected behavior or am I missing anything.

find_real_file.png

Test log:find_real_file.png

 

Any quick response will be more helpful.

 

Thanks in Advance.

1 ACCEPTED SOLUTION

Abdul Musavvir1
Kilo Expert

Trigger conditions are not working, so I have added flow logic to check conditions, it worked.

View solution in original post

2 REPLIES 2

Saiganeshraja
Kilo Sage
Kilo Sage

Are you using create incident action?

Abdul Musavvir1
Kilo Expert

Trigger conditions are not working, so I have added flow logic to check conditions, it worked.