Inquiry about Drag and Drop Attachments in Vancouver Update

rafas_2703
Tera Guru

Hello ServiceNow Community,

 

I'm currently exploring the drag and drop attachments feature that came with the Vancouver update, and I'm interested in understanding more about the underlying code or configuration that enables this functionality.

Example: In the OOB code from the widget, which is the code that allows the feature 'Drag and drop' to be available?

 

Could someone kindly provide insights or guidance on how this feature is implemented?

Specifically, I'm interested in any customization options available or recommended best practices for leveraging this capability.

 

Thank you in advance!

Best regards,

Sérgio

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @rafas_2703 

 

It is OOTB and you can activate the property. 

 

LearnNGrowAtul_0-1705339800279.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hi @Dr Atul G- LNG ,

 

Thank you for your time. 

I have that option enable. The problem is, I have 2 widgets, 1 custom and 1 OOB. The one that is active on the Portal is the custom one, but the one upgraded to Vancouver was the OOB. 

 

This said, I want to add the 'Drag and Drop' functionality to my custom widget, so what I'm trying to know is, which is the code to add?

 

Thanks.

Hi @rafas_2703 

 

I assume it must be OOTB for all record producer.

 

https://www.youtube.com/watch?v=RIk_Ck0B4dU

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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