Integration questions

[davjohn]

Hi All,

Few questions on SN integration capabilities,

1. How much data can be created/Updated in a third party system via the POST method ? Does SN have any restriction?

2. How much data a third party system can create/update in SN in a given POST method? What is the data creation/update limit?

3. In a domain separated instance which domain integrations will be built? In Global domain or client domain?

Thanks.

[Ankur Bawiskar · Accepted solution]

Hi,

please find responses below

1. How much data can be created/Updated in a third party system via the POST method ? Does SN have any restriction? ->

• no restriction you can call REST Message or SOAP Message n number of times from ServiceNow;
• but ensure those are async to improve performance if it is feasible to do so.
• This needs to be handled by 3rd party how much they can handle

2. How much data a third party system can create/update in SN in a given POST method? What is the data creation/update limit? ->

• ServiceNow doesn't limit it as such; but consuming ServiceNow endpoint continuous may have some impact
• Few link you can explore https://community.servicenow.com/community?id=community_question&sys_id=064543addbd8dbc01dcaf3231f96...

3. In a domain separated instance which domain integrations will be built? In Global domain or client domain? ->

• it depends on the scenario

Links for reference:

Outbound Limit:

https://community.servicenow.com/community?id=community_question&sys_id=064543addbd8dbc01dcaf3231f96...

Inbound Limit:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0818862

https://community.servicenow.com/community?id=community_question&sys_id=e7990a38db0a77802be0a851ca96...

https://docs.servicenow.com/bundle/madrid-application-development/page/integrate/inbound-rest/concep...

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur