Order Guide Approvals

samruddhi
Mega Contributor

‎06-15-2020 12:30 PM

Hello,

We are currently working on the Order Guide wherein we have almost 30 catalog items to be used and in all the items we have Manager approval.We want a single notification at the order guide level to the Manager which will contain all the Requested item names and checkboxes or something similar that the user can just check approve or deny in the email then submit and have it do everything required in one shot. Currently if we do the notification with approval/reject links, it will open up service now every time approval or reject is clicked. This will be a negative user experience.

If any other solution is available for single approval notification,we are good to go with that as well.

Thanks

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Chander Bhusha1
Tera Guru

‎06-15-2020 12:40 PM

Hi Samruddhi,

Please follow the steps mention the link and you will be able to create a workflow for the order guide and add the approval to that workflow.

Workflow in orderguide

 

 

Please mark helpful and correct.

Thansk,

CB

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