Integration user roles test

[Yasin Shaik11]

Hi All,

Need help,

For inbound integration we have different roles as given below. if we give these roles to integration user what operation they perform(Like CURD) in servicenow side. How would we know what operation they can perform by granting these role to integration user. Please guide me on this.

it_project_manager
it_program_manager
snc_platform_rest_api_access

[Sai Kumar B]

Hello @Yasin Shaik11 

To learn more about Role info, you can go to the roles table and see the role description

If I could help you with my response you can mark it as helpful and correct as it benefits future viewers
Thanks,
Sai Kumar B
Community Rising Star 2023 & 2022

[Johns Marokky]

Hi @Yasin Shaik11 ,

I think you can look in the Database view table "security_acl_detail". Below is the link to reach the table.

https://<instance_name>.service-now.com/security_acl_detail_list.do

Then you can use the Filter Like Role is ITIL as shown in the below image.

This would show the list of all ACL createdin the Instance.

Hope this helps.

Mark helpful and accept the solution if it helps in solving your query.

Regards,

Johns

[Yasin Shaik11]

Hi Johns,

Thanks for your reply,

I don't see role option in my list view of ACLs filter. Please help to get this. 

[Johns Marokky]

Hi @Yasin Shaik11 ,

Are you on the table "security_acl_detail"?

This is not the ACL (sys_security_acl) Table. This is a Database view that is available on OOTB.

If not use the link that I provided in the above post. It will take you directly to that table.

There you will be able to see the role. See the screenshot below.

Mark helpful and accept the solution if it helps in solving your query.

Regards,

Johns