Invalid 'Dictionary Entry' record even though the selected outside Table 'Incident' is allowed.

[Geeky]

I am receiving below error message while adding a new field on the Incident table. Does anybody have any idea why I am getting this error?

[Joe Thomas]

any updates on this thread. We are trying to remove a field on the Incident table that was added from a scoped application. 

[Tiago Silva1]

Hello to all,

I know that this thread is old, but i had a similar issue with this error, and it seems that dictionary overrides on different scoped had solve it to me.

In my case I had a mandatory field in a monitor cloned table and couldn't remove it, i had to do a dictionary override on the base table cmdb inside the appropriate scope, then I deleted it and the mandatory on the Vendor field of the monitor was removed.

Sounds tricky but it did solve it.

Thanks

[Steven Stidham]

I ran into this issue in my PDI recently.  I had a mandatory field created on the case table for the workspace view in the CSM Workspace scope and when trying to delete I received the error:

Invalid 'Dictionary Entry' record even though the selected outside Table 'Case' is allowed.

I was able to delete the field by running a background script on the sys_dictionary table for the field in question.  Please note that it did update/delete some related items as well so please be sure to test in your PDI and review the results before running the script in a customer instance.