Is it possible to export the PDF form of a list of Change Requests?

[bridgetterpstra]

I'm in the process of preparing for our GCC testing and an upcoming Audit where our Internal and External Auditors will select a sample of Change Requests, Incidents and Access Requests.  Is it possible to export the form format exported from the Change Request in PDF format from an url or by providing a list instead of exporting one at a time? 

I read the following > https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/integrate/inbound-other-web-services/concept/c_PDFWebService.html?title=PDF_Web_Service#gsc.tab=0

[Alberto Consonn]

Hi,

as soon as you create your custom form of the Change Requests, you can righ click on the header and select Copy Query.

Then replace the part of query and the URL below (it's an example), in this way you will need only to call the URL and that's it!

https://instance_name.service-now.com/incident.do?PDF&sysparm_query=<replace here your query>

For more information, please check the following official documentation:

PDF web service parameters

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

[Alberto Consonn]

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

[bridgetterpstra]

Thanks Alberto.  I will as soon as I finish doing the work.  🙂

[Ashwini Suryava]

Hi,

PDF Web service Parameter

The following URL parameters customize and filter the PDF content that is returned by an HTTP GET request.

sysparam_query

The value of the sysparm_query parameter is an encoded query string. Use the parameter to filter the data using the encoded query before returning the PDF content. The following request filters the list to return only active incidents:

https://instance_name.service-now.com/incident.do?PDF&sysparm_query=active=true

You can refer to the below link

https://docs.servicenow.com/bundle/london-application-development/page/integrate/inbound-other-web-s...

 IF Found it as Helpful, please mark it as correct

Thanks & Regards

Ashwini