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Need a create a Email field in my tabke

Hi Everyone, I have created a field in my table (Recruitment_magamenet). I don't see a field-type {email }in the dictionary where as I can see the Email type field in the user table(sys_user). I want to see the same email field that appears in the us...

Aamir3 by Tera Contributor
  • 423 Views
  • 1 replies
  • 0 helpfuls

Resolved! Check if some of the characters are numbers

Extract characters and check if the extracted value is a number. If there is the following value, I want to extract the first 3 characters and determine whether the value is a number.123-456If there is no number, print an error message in the field. ...

user_ms by Tera Expert
  • 685 Views
  • 5 replies
  • 3 helpfuls

Resolved! Walk up Experience appointment confirmation showing incorrect time

Good morning,Currently testing the latest ServiceNow family release (Utah Patch 4) and came across a minor problem. When you schedule an in-person appointment with an engineer, you receive an info message at the top of the portal confirming the appoi...

Ashley by Kilo Sage
  • 1047 Views
  • 7 replies
  • 1 helpfuls

User criteria of the catalog item on the Requested for

Hello EveryoneI have Catalog Item with a reference field (sys_user) ==> "Requested For"One more reference field (sys_user)  ==> "Opened by". The Data populated in the Requested For field should populate the users only who satisfy the User criteria sa...

Rakesh40 by Tera Contributor
  • 624 Views
  • 2 replies
  • 0 helpfuls

Resolved! Customize Email font and size

Hello SN Community, The requirement is to change the font style and size in the Compose Email pop-out to our company standard of Arial 12pt.I've tried changing our Email Client Templates, but the change does not stick - it reverts back to the Verdana...

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Maria20 by Tera Guru
  • 2197 Views
  • 5 replies
  • 6 helpfuls

Resolved! Catalog Item Single Line Text Validation

We have a catalog item that allows end users to request VNC access to different hosted machines. Currently, this request involves a string field that permits users to enter any value. However, we aim to modify this field to only accept valid hostname...

Notification Approval

Hi Community, I have a new state specific to a catalog item. I want to hide this new state, it should only be visible to a catalog item. Once this state is selected, it should trigger an approval to a group. If approved, need to change the state of t...

Resolved! Remove the Plus symbol which creates New Incident in Workspace

Hi All, I have created a Workspace for a scoped application. I want to remove the below (+) icon which shows to create a New Incident or New Interaction. I want to completely remove this (+) icon for the Agents who will be working. Can anyone please ...

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Nagashree5 by Tera Contributor
  • 1269 Views
  • 4 replies
  • 2 helpfuls

Issue with 'Subscription Overview' Dashboard

Hi All, In the 'subscription overview' dashboard, the ITSM fulfiller license is not showing the correct result.It is showing all the users of the groups which are added in the subscription 'IT Service Management Professional - Fulfiller User' but as ...

SN_Learn by Kilo Patron
  • 1681 Views
  • 5 replies
  • 0 helpfuls

Stages is not reflected on service portal to end user

Hi, when user raised the service request on portal, then stages is not reflected on portal to end user in DEV instance. But on the other hand when request is raised on PDI, then it is visible to the end user.I attached the snapshots for both i.e. DEV...

Resolved! HOW to call script include from refrence Qualifier

Hii All i have two fields one field name is demo1 which is refrence type refrence is of group table , second field name is company which is list type and refrence give it of user table , now my requirement is that when i select any group in demo fiel...

dheeru_1994 by Tera Contributor
  • 1969 Views
  • 6 replies
  • 2 helpfuls

Report for the count of users for groups.

Hi All,I have a requirement to create a report on sys_user_grmember table and I filtered only 4 custom groups created by me now I need to get total count of members in 4 groups, if there are any duplicates in any group it should only count as 1.e.g.:...