Is there a way to login using local credentials when SSO is not working ?

juivartak
ServiceNow Employee
ServiceNow Employee

‎05-25-2016 04:14 PM

Is there a way to login using local credentials when SSO is not working ?

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wallacep
ServiceNow Employee
ServiceNow Employee

‎05-25-2016 04:15 PM

Yes. Please see section "3.1 Bypassing External Authentication" at External Authentication (Single Sign-On - SSO) - ServiceNow Wiki


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User179407
Mega Guru

‎05-25-2016 04:18 PM

Use the below link:



https://yourinstance.service-now.com/side_door.do




Suraj Chauhan