Is there a way to send a communication email to all end users allowed to create incidents on Service

[sabasiddiqui777]

Hi,
Is there a way to send a communication email to all end users allowed to create incidents on ServiceNow?
Is there any way to achieve this

@Maik Skoddow 

@Mark Roethof 

@Gaurav Shirsat 

@tltoulson 

@Ankur Bawiskar 

@Chuck Tomasi 

@Dr Atul G- LNG 

@swathisarang98 

@SwarnadeepNandy 

@Community Alums 

[abbasshaik4]

Hello @sabasiddiqui777,

Please refer to the below link:
https://www.servicenow.com/community/itsm-articles/incident-creation-via-e-mail-inbound-action/ta-p/....

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

[Dr Atul G- LNG]

Hi @sabasiddiqui777 

There are 2 things in our question, mate. Communication email and create Incidents.

Do you want to send email to all user when incident get created?

For this , need more details.

Or 

You want user can send email to SN and incident get created. 

For this case, use Inbound email action.

https://youtu.be/PSF4pdS1p9g