Is there a way to suppress email notifications for the person updating a record?

bostonsnow
Kilo Guru

Hello,

Is there a way to suppress email notifications for the person updating a record? For example, if I am on the Watch List for a Incident and I post a Work Note, I know I just made an update, is there a way to suppress the email notification only for me but notify the other recipients?

I have a user asking for this functionality to mimic how the Jira notifications work.

Thanks!

Mike

1 ACCEPTED SOLUTION

Michael Fry1
Kilo Patron

Make sure the notifications have Send to Creator unchecked, under Who will receive. It may not be on the form layout, but you can add it, then uncheck it.

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3 REPLIES 3

Michael Fry1
Kilo Patron

Make sure the notifications have Send to Creator unchecked, under Who will receive. It may not be on the form layout, but you can add it, then uncheck it.

It's under the "Advanced View" which you have to click from a UI Action Link now (eye roll)

bostonsnow
Kilo Guru

Thank you both!