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‎02-14-2019 11:52 AM
Hello,
Is there a way to suppress email notifications for the person updating a record? For example, if I am on the Watch List for a Incident and I post a Work Note, I know I just made an update, is there a way to suppress the email notification only for me but notify the other recipients?
I have a user asking for this functionality to mimic how the Jira notifications work.
Thanks!
Mike
Solved! Go to Solution.

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‎02-14-2019 11:54 AM
Make sure the notifications have Send to Creator unchecked, under Who will receive. It may not be on the form layout, but you can add it, then uncheck it.

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‎02-14-2019 11:54 AM
Make sure the notifications have Send to Creator unchecked, under Who will receive. It may not be on the form layout, but you can add it, then uncheck it.
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‎02-14-2019 11:56 AM
It's under the "Advanced View" which you have to click from a UI Action Link now (eye roll)
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‎02-14-2019 12:41 PM
Thank you both!