Is there any KB or Artical mentioning or exaplaining the AI features in Servicenow?

[VishakhaShi]

Is there any KB or Artical mentioning or exaplaining the AI features in Servicenow(Xanadu) ?

[Juhi Poddar]

Hello @VishakhaShi 

Please refer to the Knowledge article  document provided by ServiceNow, which contains comprehensive details about the Knowledge Management features included in the latest Xanadu release.

Hope this helps!

"If you found my answer helpful, please like and mark it as the "accepted solution". It helps others find the solution more easily and supports the community!"

Thank You
Juhi Poddar

[VishakhaShi]

Does this include available AI features in servicenow?

[Juhi Poddar]

Hello @VishakhaShi 

Please refer to these links that are specifically for now assist in knowledge article 

now-assist-skill-kit-knowledge-article-coach 

best-practices-to-use-your-knowledge-articles-with-now-assist 

Preparing your Knowledge Template content for AI

Hope this helps!

"If you found my answer helpful, please like and mark it as the "accepted solution". It helps others find the solution more easily and supports the community!"

Thank You
Juhi Poddar

[AndersBGS]

hi @VishakhaShi ,

 there is a ton of material of Now assist. Just google and you will find a lot. If specific to Xanadu you should read the release notes.

If my answer has helped with your question. please mark my answer as accepted solution and give a thumb up.

Best regards

 Anders