Is there any way to restart workflow activity from Business rule or any server side script ?
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‎08-14-2020 07:40 AM
Hi,
Requirement is :
If my change is waiting for approval (workflow generated) and someone adds manual approval at that stage, they want that change to be instantly approved or rejected by those manual approvals. I tried Manual approval activity in approval coordinator But here my change is waiting for already existing approval group to approve.
So i want to know if we can restart the workflow activity when manual approvals are added.
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Change Management

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‎08-14-2020 07:42 AM
Here's another community post that may be helpful: https://community.servicenow.com/community?id=community_question&sys_id=275a9f62db6da700f21f5583ca96...
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‎08-14-2020 08:33 AM
Hi Ashley,
Thanks for responding,
im checking for restarting single activity in a workflow , not the workflow completely.

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‎08-17-2020 06:01 AM
To my knowledge there is not a way to restart a single activity within a workflow. A rollback activity would need to be placed in the workflow proactively to catch any scenarios that would require rolling back to specific areas of the workflow. Even if one were to be added in now, the workflow would still need to be re-started with a new context to take advantage of that feature.

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‎08-17-2020 06:04 AM
Unfortunately, SIngle activity cannot be restarted from script or anyother way. You need to restart the workflow from very beginning and follow the actual lifecycle.
Muhammad