is there to clear user criteria cache without logging out in through script
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11-11-2020 03:32 AM
is there to clear user criteria cache without logging out in through script. If we have user criteria based on location it get effective if logging again
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11-11-2020 06:12 AM
what is the exact issue being faced?
is the user criteria not working as expected?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-13-2021 06:52 AM
Just had this same problem for a user criteria based on language in the sys_user_preference table. If you are using a script for your UC and you are in Quebec, you can set a property glide.cache.disabled.scripted_user_criteria_cache to true. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0962006