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is there to clear user criteria cache without logging out in through script

manish64
Giga Guru

is there to clear user criteria cache without logging out  in through script. If we have user criteria based on location it get effective if logging again

6 REPLIES 6

@manish 

what is the exact issue being faced?

is the user criteria not working as expected?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Michael Culhane
Tera Contributor

Just had this same problem for a user criteria based on language in the sys_user_preference table.  If you are using a script for your UC and you are in Quebec, you can set a property glide.cache.disabled.scripted_user_criteria_cache to true.  https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0962006