Issue in g_scratchpad(Using on submit client script)

[Venky Kshatriy2]

Hi Team,

below mentioned code i am used to call the script include to on submit client script and setting value based on that restrict the user

front of the service portal it's working fine i am getting value and it's set  to variable but

If i used the in catalog item we have a TRYIT UI action if use this button and test click the order button  i am getting the bellow error

onSubmit script error: ReferenceError: g_scratchpad is not defined:
function () { [native code] }

function onSubmit() {

    if (g_scratchpad.validForm) {

        return;

    }

    var reason1 = g_form.getValue('reason1');

    var reason2 = g_form.getValue('reason2');

    var mrvs = g_form.getValue('risk_rating_from_country');

    var vk = new GlideAjax("Decision_table_risk_rating");

    vk.addParam('sysparm_name', 'getriskratings');

    vk.addParam('sysparm_from', g_form.getValue('from'));

    vk.addParam('sysparam_to', g_form.getValue('to'));

    vk.addParam('sysparam_mrvs', mrvs);

    vk.getXML(function risk(response) {

        var answer = response.responseXML.documentElement.getAttribute("answer");

        alert('risk rating' + answer);

        g_form.setValue('risk_rating', answer);

        if (answer == 1 && reason1 == '' && reason2 == '') {

            g_form.setVisible('reason1', true);

            g_form.setVisible('reason2', true);

            g_form.setMandatory('reason1', true);

            g_form.setMandatory('reason2', true);

            g_scratchpad.validForm = false;

        } else {

            g_scratchpad.validForm = true;

            g_form.submit();

        }

    });

    return false;

}

Front of portal it's setting the variable value in below image

could pls help to resolve this error

Advance thanks.

[Venky Kshatriy2]

Thanks for explain @-O-  it's really helpful to me

[-O-]

You're most welcome 🙂